Refund & Cancellation Policy
We strive to provide immense value through our AI-driven analytics. However, due to the nature of our digital top-up economy and immediate AI API costs, we enforce a strict No-Refund policy.
1. Digital Q-Coins
All purchases of "Q-Coins" are final and non-refundable. Because Q-Coins are immediately credited to your account and grant access to compute-heavy AI processing, we cannot reverse transactions.
2. Testing the Platform
We offer a highly discounted "Test Drive" bundle (₹99 for 3 Q-Coins). We highly recommend purchasing this introductory bundle if you wish to evaluate our platform before committing to larger top-ups.
3. Account Errors
If you experience a severe technical glitch where you were charged but did not receive your Q-Coins, please email us directly at support@quantumtools.in with your transaction ID so we can manually credit your account.